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Have a question or need assistance? We typically respond within 24 hours.
Prefer email? Reach us directly at:
will@launchpad.appIt goes straight to Will - responses within 24 hours.
Check out our documentation for guides on getting started with experiments and goals.
Frequently Asked Questions
Quick answers to common questions about Launchpad
After signing up, click "New Project" from the Projects page. Give it a name and slug, and you're ready to start tracking experiments and goals.
Experiments are structured tests you run to validate assumptions about your product or market. Track metrics, set budgets, and measure actual results against targets.
Goals are high-level objectives for your project. Each goal can have multiple key results with measurable targets. Track progress as you go to stay focused on what matters.
Yes! You can create multiple projects, each with its own experiments and goals. Perfect for managing different products, features, or business initiatives.
The Free plan includes basic experiment and goal tracking. Pro unlocks advanced analytics, unlimited projects, and priority support.
Still have questions?
We're here to help. Don't hesitate to reach out - we love hearing from our users!